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Video Equipment Integrator - RACKFAB

ManTech is seeking a motivated, career and customer-oriented Video Engineer to join our team for a program that supports a variety of customer IT requirements with a focus on providing productive and collaborative workspace to support dynamic mission requirements.

Responsibilities include, but are not limited to:

• Participates on complex project teams and provides guidance to technical staff.

• Requires expanded knowledge and experience in own area.

• Solves a range of straightforward problems.

• Requires expanded knowledge and experience in own area.

• Analyzes possible solutions using standard procedures.

• Receives a moderate level of guidance and direction.

• Will not have any supervisory responsibilities but may provide guidance to new associates.

• Understands key business drivers; uses this understanding to accomplish own work.

• Solves standard problems by analyzing possible solutions using experience, judgment and precedents.

• Impacts quality of own work and the work of others on the team; works within guidelines and policies.

• Explains information to others in straightforward situations.

Will participate in some or all of the following activities:

• Engineering Services and Implementation Support.

• Audio and Visual Equipment Testing and Configuration.

• Audio and Visual Equipment Initial Validation.

Hours of Coverage:

• Individual shift may vary, but you will be a member of a team that provides coverage from 6:00 a.m. – 6:00 p.m.

Basic Qualifications:

• Ability to work in a fast-paced environment with tight deadlines.

• Demonstrated problem solving skills.

• Must demonstrate ability to thrive and succeed in a challenging environment.

• Proficiency in many aspects of information technology.

• Exceptional customer service skills.

• Excellent oral and written communication skills due to variety of groups to be working with, such as co-workers, management, and customers; must be able to exchange accurate information. 

• Resolving technical problems and answering queries by telephone or self-service that involve A/V equipment and integrated systems.

• Proficiency in the use of MS Office product suite.

• Knowledge of component and transmission medium compatibility and interconnection.

• Willingness to travel locally, as needed.

• Bachelor's degree and 4+ years of relevant experience. 4+ additional years of experience may be substituted for a degree.

Preferred Qualifications:

• Related work experience in a technical help desk position.

• Experience with data transfer services.

• IAT Level II certification.

• Experience with ServiceNow ITSM & ITBM.

• Prior experience managing projects from low-mid complexity.

• ITIL® v4 Foundation, or higher, certification .

NOTE : Multiple levels of seniority are available dependent on qualifications/experience.

Security Clearance Requirements:

• Current/active TS/SCI with Polygraph.

Physical Requirements:

• Must be able to remain in a stationary position 50%.

• Must be able to stand at a table or work bench for long periods of time.

• Must be able to move/traverse within and between buildings and offices.

• Constantly operates a computer and other office productivity machinery, such as a copy machine and computer printer. 

• Must be able to move Audio/Visual or Computer equipment weighing up to 50 pounds and heavier equipment as part of a “team lift”. 

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

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