ManTech Phase I Implementation Engineer - HWAM in Reston, Virginia

Currently, ManTech is seeking a motivated, career and customer oriented Implementation Lead to join our team the Reston VA area to provide unparalleled support to our customer and to begin an exciting and rewarding career within ManTech.

The Phase I Implementation Engineer - HWAM is responsible for implementing and integrating the following capabilities for the 9 CDM DEFEND E agencies: performing hands-on design, development, and modification to extend capabilities offered by the ServiceNow platform. Build customized ServiceNow applications, apply technical expertise, leverage a variety of software engineering techniques, and build and refine business logic to enhance team capabilities, improve security, and maximize ServiceNow ROI. Serve as a member of a diverse team of experts providing world-class deployment and engineering, demonstrating thought leadership resulting in new technical capabilities and approaches. The Phase I Implementation Engineer - HWAM will need to be familiar with the methodologies and tools used for these Phase I capabilities such as McAfee EPO, TripWire IP360, RSA Archer, CyberArk. The candidate will work closely with the CDM solution architects, testers, training teams and the agencies themselves to ensure a successful design and deployment of the new capabilities.

Responsibilities include, but are not limited to:

  • Application design and development in both global and scoped environments

  • ServiceNow tool configuration deployment, creation and/or customization of core ITSM applications such as Incident, Problem, Change and Service Catalog and others including Asset Management, CMDB and HR

  • Understanding of the key technologies relevant to API and ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS, JASON

  • Scripting in the ServiceNow platform using JavaScript or Jelly including: Business Rules, Client Scripts, UI Actions, UI Pages, etc.

  • Administration of a ServiceNow instance including the delegation of groups, modification of Portals, workflows ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions

  • Familiarity and experience in Agile and Scrum development process

  • Ability to design solutions based on requirements

  • Communication with team and other stakeholders including recommendation of alternatives, mockups and participation in brainstorming sessionss

  • Assist in the design and build out of the CDM laboratory for DEV, TEST and pre-PROD environments for each of the agencies.

Position Requirements:

  • Bachelor's degree preferred and 10 years experience in IT or Cyber.

  • Prior experience on a Cyber security project using tools such as McAfee EPO, TripWire IP360, RSA Archer, CyberArk. ServiceNow experience a plus.

  • Experience balancing the demands of multiple clients simultaneously

  • Exceptional customer focus and disposition for action

  • Candidates must have excellent oral and written communication skills

  • Ability to manage multiple tasks and projects in a fast-moving environments

  • Experience managing personnel and/or leading teams of subordinates

  • Prior CDM experience and CISSP Certification preferred, but not required.

Security Clearance Level

Candidate must be a US Citizen and capable of attaining DHS Suitability and Public Trust Clearance with those in current access getting first preference


Requires Bachelor¿s degree or equivalent and ten to twelve years of related experience. Minimum of four years experience in technology/tools specific to the target platforms.


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Years of Experience

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For more than 40 years, ManTech employees have been solving complex problems for the national security community. We are comprised of approximately 10,000 talented employees around the world. We adhere to the simple, no-nonsense values on which ManTech was founded more than four decades ago, aligning squarely with the mission objectives of our customers. As our customer base continues to expand and diversify, we continue to diversify our workforce and solutions. Half our employees have a military background, and more than 70 percent hold a government security clearance. As a leading provider of innovative technology services and solutions for the nation's defense, security, space, and intelligence communities; we hold nearly 1,000 active contracts with more than 40 different government agencies.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Waretime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

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