ManTech VTC Field Support Specialist in Hanover, Maryland
1.Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.
2.Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations.
3.Troubleshooting and solving technical issues related to end user equipment hardware and software.
4.Ensuring customer satisfaction is achieved.
Minimum education and experience level: High school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associate s degree and two (2) years of experience.
1.Highly skilled in installing, repairing and troubleshooting VTC devices and systems
2.Demonstrated ability to read and understand technical manuals and schematics
3.Able to manage time and priorities effectively
4.Able to work efficiently with minimal supervision
5.Proficient in working with end-users remotely
6.Familiar with Active Directory security and policies
7.Excellent analytical and problem solving skills
8.Outstanding communication skills to relate with team members and support workers
DoD 8570 IAT Level 1 Certification
Equivalent Experience/Education, Bachelor's Degree, See Qualifications
Years of Experience
06-08 years w/High School Diploma, 00-02 years w/Bachelors Degree, See Qualifications
For more than 40 years, ManTech employees have been solving complex problems for the national security community. We are comprised of approximately 10,000 talented employees around the world. We adhere to the simple, no-nonsense values on which ManTech was founded more than four decades ago, aligning squarely with the mission objectives of our customers. As our customer base continues to expand and diversify, we continue to diversify our workforce and solutions. Half our employees have a military background, and more than 70 percent hold a government security clearance. As a leading provider of innovative technology services and solutions for the nation's defense, security, space, and intelligence communities; we hold nearly 1,000 active contracts with more than 40 different government agencies.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Waretime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.
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