ManTech Change Release Coordinator in Annapolis Junction, Maryland

ManTech International seeks qualifiedcandidates for a Change Release Coordinator position to support a large-scaleFederal Agency program critical to our nation's safety. In this role, the selected candidate will:

  • Provide support and facilitate Change and Release activity. Possess familiarity with standard concepts, practices, and procedures within Transition Services.

  • Ability to facilitate group chats and conference calls. Understands ITIL and Agile methodologies. Must be able to work independently and feel comfortable interacting with customers and stakeholders. Has knowledge of System monitoring.

  • Work in a team environment to establish and execute a configuration management program for multiple systems/programs in various stages of design, development or operations.

  • Contribute to the documentation and lifecycle management of changes.

  • Update Change Management Databases (CMDB)and provides status accounting.

  • Produce reports on releases related to delivered changes, results from functional testing, and various Change Management(CM) metrics.

  • Plan and/or facilitate internal/external configuration audits.

  • Train personnel on Change Management Procedures

  • Develop process and quality improvements through the CSI process

  • Produce CM strategies and plans for upcoming enhancements and / or implementations for major releases during the service design stage of the service lifecycle, in conjunction with personnel from other teams and functions

  • Coordinate major infrastructure projects with the SMEs and Operations and Maintenance leads

  • Disseminate internal and external communications for pre and post maintenance activities

  • Facilitate live support and coordination for maintenance/release activities

  • Create and review Post Release Debrief reports

  • Providing feedback on the effectiveness of the release

  • Record and report deployment metrics to ensure that these are within agreed SLAs.

  • Utilize SharePoint to manage documentation

  • Ensure that all deployment activity has been authorized by change management

  • Coordinate release documentation and communications, including training and customer, service management and technical release notes

  • Provide technical guidance and support throughout the release process, including known errors and workarounds

Qualifications

Minimum Qualifications:

  • Requires a B.S. degree or equivalent and4 to 6 years of related experience all to include experience with Configuration Management Tools

  • Knowledge of configuration management practices, policies and procedures.

  • Possess the ability to create/analyze configuration accountability records.

  • Ability to verify that configuration documentation is compliant with applicable requirements.

  • The candidate must be able to work in a team environment and be proficient in MS Office applications, including Word and Excel.

  • Ability to create SOPs and update processes.

  • 5 or more years related professional experience. ITIL Foundation Certificate, CMMI Certificate.

Preferred Qualifications:

  • Microsoft SharePoint

  • Rational Tools (Clear Quest, Clear Case)

  • Adobe Pro

Degrees

Equivalent Experience/Education, Bachelor's Degree

Years of Experience

05-07 years w/Bachelors Degree, See Qualifications

Position Type

Full-Time

Shift

Day

Overview

ManTech International Corporation is comprised of approximately 7,300 talented employees who use advanced technology to help government and industry meet some of their greatest challenges around the world. We adhere to the simple, no-nonsense values on which ManTech was founded more than four decades ago, aligning squarely with the mission objectives of our customers. As our customer base continues to expand and diversify, we continue to diversify our workforce and solutions. Nearly half our employees have a military background, and approximately 70 percent hold a government security clearance. As a leading provider of innovative technology services and solutions for the nation's defense, security, health, space, and intelligence communities; we hold nearly 1,100 active contracts with more than 50 different government agencies.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Waretime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accomodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accomodation please click careers@mantech.com and provide your name and contact information.